Shipping and Handling Charges (SHC)
Jewish Australia Online Shop offers delivery anywhere in the world at preferential rates.
In Australia we send all parcels by Express Post.
Wrapping
At Jewish World Life we are very committed to sustainability.
We use the least wrapping materials possible and try to only use recyclable bubble wrap.
If you specifically want a gift wrap or a box, please let us know clearly in the comments box.
Stock
Many items are seasonal and sell out quickly.
Please have a second choice ready or we will offer you an alternative suggestion.
Postage Charges Important Condition
It is a condition of purchase of ANY item on this site that postage charges may need to be amended and and supplemented.
Postage charges are beyond our control and determined by our Suppliers.
Should the customer not wish to pay the extra postage, their payment will be refunded and credited to their account with no problem at all.
Each item in our catalog includes a Shipping and Handling Charge (SHC) code, which is used to calculate the shipping cost based on the size and/or weight of the item. When you order a single item this is the amount you will be charged for delivery.
When you order more than one item at one time (ie in the same order) the individual SHC codes of each item are combined to create a total order SHC code, which is then used to calculate the shipping cost of the entire order. This method is intended to ensure that the shipping costs for multiple-item orders is less than the sum of the individual.
Again, postal charges are out of our control and it is a condition of purchase that we may occasionally need to request an extra payment to cover the postage.
Delivery Times
We will endeavour to ensure that all orders are shipped within 48 hours of receipt.
Actual delivery times will depend on external service providers (such as Australia Post and international postal services).
Security of Your Personal Information
Jewish Australia Online Shop, in conjunction with the National Australia Bank, utilises the latest security technology to protect your personal information.
All payment information you submit with your order is securely encrypted using industry standard SSL (Secure Socket Layer) technology, which is designed to prevent anyone else having access to your confidential information. Your credit card details are passed directly to the National Australia Bank via their secure server, and are not transmitted to or stored by Jewish Australia, its employees, agents or owners.
Personal information you provide us will remain confidential and will only be used for shipping and billing purposes.
We will not release any information you provide us to any other party without your express permission.
Payment Methods
Payment confirmation is required before despatch of goods.
We accept all international Visas and Mastercards.
Your credit card will be billed in Australian Dollars at the exchange rate offered by the National Australia Bank (Card Services) as at the time and date of the transaction and your statement will list the purchase as Jewish Australia Online Shop. Click here to access the currency converter.
Returns
Jewish Australia Online is a facilitator for Australian and international businesses to sell their goods through our website.
We make every effort to ensure that goods and services offered through this website are of merchantable quality and that all suppliers meet our strict criteria for honesty and integrity.
Any complaints or disputes will be referred to the specific supplier of the goods in question. Goods must be returned in original condition and packaging back to the original supplier, together with proof of purchase.
Our terms and conditions require each supplier to refund or exchange any goods purchased online, minus SHC, within 14 days of its return. Should you wish to enquire about claiming a refund or any other issue please contact us on:
Email: shop@jewishaustralia.com
GST
All prices shown include Australian Goods and Services Tax (GST).
No Liability
Whilst every care is taken to ensure the safety and quality of the products and services offered on this website the publishers, owners, employees, agents and service providers of Jewish Australia Online Shop explicitly deny any and all liability for any injury or damages however caused to any person or thing by any product or service associated with Jewish Australia.
How to Contact Us
All our business is conducted by email. This ensures a verifiable paper trail.
Should you wish to speak with us by phone it will be a pleasure, just email us to ask for our phone number.
Email: shop@jewishaustralia.com
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